In the supply chain, basic freight refers to the transportation charges associated with moving goods from one location to another.

Each shipment cost depends on the distance that needs to be covered between the sender and recipient. Additionally, the cost of shipping a parcel will depend on factors such as how fast the parcel needs to be delivered (express service), the weight of the parcel, peak order season, and more.

On-time delivery is a key metric to measure supply chain efficiency. This helps the business measure whether their carrier is functioning optimally and ensuring maximum customer satisfaction on order delivery. As the competition is fierce in the market, customers’ expectations have to be met, which mainly includes delivery of the right product within the specified time window. On-time delivery will help with higher customer retention and keep customers satisfied.